diarte.net - Terms and Conditions

 

Shipping & Delivery

-Packages to Spain normally arrive within 1-3 days from the date we confirm the order.

-Packages to Europe normally arrive within 1-5 days from the date we confirm the order.

-Packages to rest of the world normally arrive within 3-10 days from the date we confirm the order.

-Items are shipped from our warehouse in Spain.

-Diarte is not responsible for any actions taken by customs on your package during delivery. 

-Buyer is responsible for any customs charges that may be applied to your package. Custom duties must be paid by the buyer at the moment of delivery.

 

Return Policy

-Please contact us before returning any item at info@diarte.net

-You can return the product within 10 days of delivery.

-The product must be in new condition (unworn, unwashed) with tag.

-To avoid customs charges please mark the package 'RETURNED GOODS'. Please also include order number and order date.

-Transport is not refundable.

-There is no charge to exchange items for a different size in case of stock availability.

-Items on sale are not refundable, however you can exchange them.

-Shipping costs will not be refunded. In the case of an exchange, we will cover the cost of the shipping for the new item to you.

-Items exchanged are not refundable. Re-shipment on first exchange is at our own costs. Other shipments are at customers' cost.

Our return address is: 
Diarte (e-shop returns) 
Plaza de los Mostenses 1, 4-2
28015 Madrid
Spain

All enquiries: hello@diarte.net

 

Refunds

-Your refund will be processed and credited to your original form of payment.

-The refund will not include shipping costs.

-We might deduct a return fee from your refund.

-Please give us 30 days once we received and inspect the return to receive a refund.

 

Terms & Conditions

-By ordering any of our products, you agree to be bound by these terms & conditions.

-By placing an order at diarte.net, you warrant that you are at least 18 years old or have parents' permission to buy from us.

-All personal information you provide us with or that we obtain will be handled by diarte as responsible for the personal information.

-The price applicable is that set at the date on which you place your order.

-Shipping costs and payment fees are recognized before confirming the purchase.

-Card information is transmitted over secure SSL encryption and is not stored.

-Diarte reserves the right to amend any information without prior notice.

-Diarte reserves the right to refuse any order, cancel or not to accept a confirmed order

-Purchases made through Diarte website and under these Purchase Conditions are subject to Spanish law.

 

All enquiries: hello@diarte.net

© 2017 Diarte